Buying phones online offers a real cost savings compared with buying direct from BT or other shops. So what are the catches? For Frost Telecoms
UNTESTED - Let& 39;s be honest, you do not need much to test a phone so if someone is offering something untested 9 times in 10 " he really means tested, but poor ". For example, a phone can be tested worth 5, but by offering it tested the value is probably 15. None healthy seller would lose only 10 for not testing it. So BEWARE - probably not means tested FAULTY. You get what you pay!
NEW / USED - Catalog returns are a large proportion of phones that are sold through Web sites and on EBay. Some vendors call these cheekily NEW where obviously are not. If an item is missing the original box user guide or there is a very slim chance of still being New item.
USER GUIDES - Sometimes these are originals or sometimes offered on CD or online. Read the ad fully to make sure that you are receiving a sort of user& 39;s guide. With current technology, there are many resources that you will not be able to use or simply do not know about without a user guide.
CAN YOU TRUST THE SELLER - Feedback on Ebay is a great way to check a seller, but remember to roll back some pages. With many vendors selling 10 + items per day, it is always good to have a good look to have a good idea of what other customers thought. Also, always ask the seller a question before their purchase. If their services to customers throughout the good deed, then you will receive a quick response and useful - if not, quite simply, not buy from them. Can you imagine how the poor customer service will be after having party with his money? (Delete weekends, from this trial as many sellers work Mon-Fri)
DELIVERY - If an item is cheap, as the port costs controlled. I have seen regular items that I volunteer to write to 4 being offered with 10 sites. This simply is not fair and it is a way of conning people.
SMALL PRINT - Do the item may seem surprising and is hastily reaching for you wallet - but slow down and read the small print. Here you will find the real truths about the item.
It may be that there are great risks, a mobile phone is missing, the item will take 3 weeks to be delivered, the item is untested, you need to add VAT on the final price etc etc. The list is endless and I saw quite a few things very frightening listed in the small print of some ads. Attention! If the seller is advertising something with tiny tiny small print well below the main ad, then you need to know the item is good.
PHOTOS - Many sellers use stock photos of your items (including ourselves to Frost Telecoms) but some people may be using this as a way to hide a rough item. The best way to discover the true condition of the item is to ask the seller of an image. Everyone today has a digital camera or phone why there should be no excuses because you cannot be sent a photo of the item. Again, if the seller does not oblige, you can really trust him.
WARRANTY - If there is no mention of a guarantee, then certainly will not. If the phone breaks in a week I really can not see him get a refund. If you really want the item, then ask the seller warraty how much it is willing to offer. If the answer back or any one or two weeks, then you really need to consider whether the item is likely to work longer than that.
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